Reference

abah slot Privacy Policy For Your Account

abah slot Privacy Policy explains what we collect when you open an account, sign in from a phone, or connect DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice choicesPrivacy requests
abah slot abah slot Privacy Policy For Your Account
PRIVACY HELP PATH

Get Privacy Help Near Wallet Status

You can ask us to clarify a data item, correct an account detail or explain a wallet reference through the support route connected to your account. Include the account contact you used and the relevant receipt or device path, but do not send a password or full wallet credentials. We use those details to locate the right record without exposing unrelated account data.

Team online

Account access

If phone verification blocks your account, ask for a privacy check through support. We compare the account contact and access record, then explain what can be corrected under the Privacy Policy.

Wallet reference

For a DANA, OVO, GoPay or QRIS status question, include the transaction reference and date. We use the payment trail only to investigate the stated request and avoid asking for your wallet PIN.

Data request

To request a copy, correction or removal assessment, state the exact account detail involved. We may ask for an account check before changing records, so another person cannot alter your profile.

DATA HANDLING

Know How Your Account Data Stays Protected

We handle account data for clear operational reasons: access checks, wallet reconciliation, support replies and security monitoring.

Collection

We collect account details when you create or update a profile, and technical markers when you sign in. The Privacy Policy links each category to an access, support, payment-status or security purpose.

Cookies

Cookies can keep your session connected and preserve selected settings on a mobile browser. You can manage browser cookie controls, although changing them may affect sign-in continuity or saved preferences.

Account security

Phone verification helps connect an account request to the right contact. Never share your password, one-time code or wallet PIN when asking about Privacy Policy rights.

Retention

We retain records only for the operational, dispute, security or legal period that applies to them. A deletion request may therefore receive a reasoned response when a record must remain stored.

Correction

If your name, phone contact or account detail is wrong, identify the field and explain the change. We may verify ownership before editing it to prevent an unauthorised update.

Contact route

Send privacy questions through the account support path, with a short description and relevant reference. We keep the request focused, check the account, and reply about the requested data only.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the account and wallet questions you are most likely to have before opening an account. They explain what we need, how to request a change and how local rules affect access. If your case involves a specific receipt or sign-in event, use the account support path so we can check the correct record.

It covers account details, phone verification, device and browser data, cookie use, wallet references, support requests, retention and your available rights. It applies where local law permits.

We use phone verification to connect account access and privacy requests with the correct contact. It helps prevent another person from changing your profile or receiving account details.

No. Our policy concerns transaction references and status checks, not your wallet PIN. When asking about DANA, OVO, GoPay or QRIS, send only the relevant receipt details.

Use the account support route and name the data period or category you need. We may verify account ownership before preparing a response, so private records are not sent elsewhere.

Yes, you can ask us to correct a contact or profile field. Identify the exact entry and preferred replacement; we may complete a phone or account check before making the change.

Retention varies by record type and applicable legal or security needs. The Privacy Policy explains why some payment references, access logs or support records may remain after a request.

Yes. Data rights, retention and account eligibility depend on local law. We assess your request against the rules applying to your location and explain any limit on the requested action.